Learning from other organizations how to effectively create a paradigm for the future generation leaders

About Servus
The client challenge

The Servant-Leadership Centre for Research and Education originated from an active group of researchers and practitioners mainly from the Vrije Universiteit Amsterdam, the Greenleaf Centre Europe and THT Consulting. The main reason for SERVUS’ existence is to meet the needs of future generations of leaders to be effective in diverse (business) environments, through the development of a robust new paradigm of servant- leadership in research and education.

The client challenge

Many organizations are looking for a leadership development programs that stimulates a leadership competence that deals more effectively with multi-cultural teams. SERVUS Servant-Leadership Research Program (SLRP) was a 4 days cross-company course for the development of a new generation of Servant-Leaders. The unique combination of using dilemma focused (re)search to build on the latest insights on Servant Leadership and applying this in real-life business environments provide leaders meaningful tools for personal growth and organizational development.

Our approach to Leadership


We provided a comprehensive overview to different leadership styles to understand the basics of Servant Leadership. We used the Servant Leadership Profiler to increase the self-awareness of the participants on the Servant Leadership competence.


The objective of this ‘respect’ module was to explore and provide an understanding of different dilemma-focused research methods and techniques. After this module a start was made with fieldwork in a community project. In cross-company teams the participants examined Servant Leadership in societal practice to increase respect for cultural diversity. We used the Dilemma Scan to find out what the major dilemmas of each project.


In this phase we helped participants to translate problems into dilemmas and taught them how to reconcile.

What are the similarities on Servant-Leadership challenges between the different organizations? We evaluated the learning outcomes for the different participating organizations and compared them across companies, to be able to focus on what it means to reconcile by serving.


In this module, we reflected on participants’ experience during their Community fieldwork, and practice the complexities of helping to explore how serving the community can bring about more effective leadership. We implemented double-loop feedback in their organization. This final stage involved presenting their findings to the Board of their organization and others of this learning community.